Shaping the Future of Legal Resource Management: The Five-Phase Approach to Effective Organizational Change

Posted on May 13, 2021 by Joseph Lamport

Matter staffing and resource management go to the heart of law firm operations.  When you change long-established procedures for staffing, you end up impacting the creation of all legal work product as well as the day to day lives of every attorney. As a result, staff resource management provides you with a good insight into the optimal way to introduce and manage major changes in a law firm environment, without triggering unwanted disruption.

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Effective Resource Management and EDI Initiatives Achieved with BigHand Resource Management

Posted on February 25, 2021 by Joseph Lamport

Resource Management is a promising new software solution that BigHand is rolling out across the US, which has the potential to transform the way large law firms manage their most important resource - their legal talent. Resource Management provides a means to improve law firm operations in a fundamental way, by establishing a firm-wide process for the management of human resources and the allocation of work assignments more efficiently and equitably.   


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What the Survey Says

Posted on November 10, 2020 by Joseph Lamport

What I enjoy most about good content marketing is that it reverses our expectations about where we are likely to find the most interesting and substantive content in the latest issue of a newspaper or newsletter.  There’s a good likelihood that a good marketer’s message will truly turn out to be the most attention-worthy piece of news these days.

That certainly is the case with the Legal Pricing and Profitably Survey 2020 produced by BigHand in cooperation with its partners True Value Partnering Institute and The Australasian Legal Practice Management Association.  It is very much attention worthy for anyone interested into digging into revealing data about the state of today’s legal market.

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The Time is Now for BigHand Now

Posted on June 15, 2020 by Joseph Lamport

You can’t manage what you can’t see, so gaining visibility of fundamental aspects of the support function has been key to take our service delivery to new heights.

Brett Chapman, COO of Husch Blackwell, explaining the value proposition of BigHand Now.


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Hitting the Sweet Spot for Law Firm Management with Zola Suite

Posted on December 5, 2019 by Joseph Lamport

In the first part of this series, I wrote about how the platform business model is one of the defining features of our current state of technological and economic development, evident in such business success stories as Uber and Airbnb.  A platform business is one that creates value by facilitating exchanges, of either information, good or services, among otherwise independent groups and individuals via the platform it creates.  I also explained how the platform business model is of growing importance in the legal market, not so much for connecting lawyers to clients but as a means of more effectively connecting the lawyers within a firm and thereby enabling a much more efficient and far more integrated work-flow.

In this second part of the series I’m going to take a closer look at Zola Suite, part of the new generation of cloud-based law practice platforms now available on the market.   Zola Suite formally launched in 2015, after a few years in development, but in fairly short order it has emerged as a market leading solution for mid-sized and larger law firms. This positions Zola in notable contrast to its better-known cloud-based provider, Clio, which has attracted a large number of solos and small firm clients to its platform.

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The Law Practice Platform

Posted on November 12, 2019 by Joseph Lamport

In the past, law firms were held together primarily by their partnership agreements, which laid out the rules for how firm-wide decisions got made and how the spoils of collective labor would be divvied up.  Law firms of the future – whether they are organized as partnerships, LLCs or some other alternative business structure – will most certainly be far more dependent on whatever practice platform they choose to adopt.  It will be the practice platform, much more than the partnership agreement, that provides the insight, controls and coherence that holds the firm together.  

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Parsons Behle Lab: Ringing the Bell for Market Innovation

Posted on October 15, 2019 by Joseph Lamport

Parsons Behle Lab has embarked on an ambitious tech development effort, which represents a striking departure from the way most law firms have approached similar innovation and tech development initiatives. They are in the process of building a new type of law practice platform, which is open for other law firms and lawyers to use, and which enables participating firms to expand the services they offer to their own clients.  It's a platform that seems laden with opportunity for all those who choose to get involved. 

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